AI Strategist – Creative Brief Chat
The Creative Brief Chat is where each campaign becomes execution-ready.
You can fine-tune copy, layout, images, segmentation, schedule, and then generate the email itself before pushing it to Klaviyo.
Navigation - How to Find Your Brief
| Path | How to Open |
|---|---|
| After clicking Generate Campaigns on the Plan Summary page | Click View on any campaign row |
| From Calendar in the left-navigation pane | Left Nav → Calendar → click an email |
| From Command Center in the left-navigation pane | Left Nav → Command Center → click row |
Tabs & Controls
Tab / Control | What You Can Do |
|---|---|
Content (primary page) | Chat + live brief artifact. Ask for copy tweaks, layout changes, image gen, data pulls (Shopify, Klaviyo, Segments). |
Image Generation | Dedicated UI for creating/revising assets via AI (background removal, text swaps, etc.). |
Segment | A segment is required for all campaigns that are pushed to Klaviyo. Select or sync a Raleon AI Segment or pick any existing Klaviyo segment. |
Schedule | Set/adjust send date. Must be ≥ 1 day in the future for Klaviyo sync. |
Klaviyo Campaign | Push the generated email to Klaviyo. Use the Hybrid Template (recommended) to maintain editability in Klaviyo. HTML-only is available as well, but you will not be able to edit the email in Klaviyo. For other ESPs, copy raw HTML and import manually. Use the Re-Sync button to update the campaign in Klaviyo if you make further edits in Raleon. |
Status Dropdown (top-right of the page) | Lightweight workflow tags: Draft → Copy Ready → Needs Design → QC → Approved. Great for teams. |
Generating the Email
- In Content chat, type “Generate the email.”
- Review the rendered campaign preview (shows side-by-side with the brief).
- Use the chat to edit the campaign as required. Update copy, change images, or update the layout.
Pro Tip: For major overhauls, instruct: “Update the brief and regenerate the email” to keep both assets aligned.
- When satisfied, open Klaviyo Campaign tab and click Create Editable Campaign
Collaboration Tips
- Use Status tags so designers/writers can filter their queue in Command Center.
- Download the brief (.txt) for external project-management tools, or copy-paste without formatting.
- Highlight text in the brief artifact to bring up inline edit pop-over for quick line edits.
Troubleshooting
| Issue | Resolution |
|---|---|
| Segment dropdown empty | Verify Klaviyo connection & that AI Segment has been synced. |
| Custom font missing in Klaviyo preview | Klaviyo hides custom fonts in preview; send a test email to verify. Custom fonts are limited to ESP support as well as inbox policies (ie. Gmail, et al) |
| Errors in the chat (ie. Error in Stream", or others. | From time to time the AI may return an invalid response. If this happens, simply as the chat to try again and it should correct itself. |
Updated 5 months ago
